In order to ensure the best cooperation experience, GTEC supports its partners throughout the whole product life cycle, providing technical assistance and after-sales service at the highest professional standards.
Many different activities are available within the GTEC Service package, making up a real 360-degree support service.
Design
We support our customers during the UPS choice phase and we provide them with tailor-made systems, sized and designed on their specific needs
Installation
We provide on-site services for UPS installation and start-up, ensuring a correct and safe system activation and commissioning
Technical support
We guarantee an excellent and fast customer care service, carried out by highly specialized technicians, thanks to our dedicated platform: Help Desk
Maintenance
We arrange maintenance and repair operations upon request, always ensuring technicians availability, minimum intervention times, and our signature quality standards
Service training
We constantly schedule training courses for our partners’ technical staff, so that they are always able to safely perform routine maintenance tasks
Product updating
Periodic training courses are also provided for commercial staff, in order to show new features and main strengths of GTEC product range
Do you need service or maintenance for a GTEC UPS?
For technical support or any other request related to our products and services, please do not hesitate to contact us: we will be glad to support you.
Please fill in the form below and describe your request, our team will get back to you as soon as possible.